Privacy Policy

Jess Chan Accounting is committed to protecting your privacy. Although legally obligated to do this I do have a genuine concern to ensure your personal information is treated with the same care and respect that I would want my own data to be treated.

Please read the following to understand how your personal information will be treated when you use this website, communicate with me, or otherwise interact with Jess Chan Accounting.

What personal information is collected?
Personal information from visitors to this website is primarily through the use of online forms. Your details will also be collected when you directly email with an enquiry or when I meet you in-person or online.

Typically the sort of personal information collected is your name, your company name (if applicable) and your relevant contact details.

When you submit your information, either through this website, by email or in person, this is used for providing services you request. Your personal information will never be passed on to a third party unless obliged to do so by law for purposes of national security, taxation or criminal investigation.

Disclosure and deletion of your data
You have the right to see the data collected about you. You also have the right to correct or update any personal data which is not accurate. If you have any requests concerning your personal information please email privacy@jesschancpa.co.uk outlining the information you require and/or any concerns you may have.

Your personal information will be kept for as long as required for the purposes set out in the section ‘What personal information do we collect?’. The exact retention period will vary depending on your interactions with Jess Chan Accounting. For example, when you have made payments for services rendered a record will be kept for the period of time necessary for accounting and taxation purposes. A record of correspondence with you may be kept for as long as is necessary to protect from a legal claim. When your information is no longer necessary to keep it will be deleted.

Security of your personal information
I take the security of your data very seriously and in such have implemented various strategies, controls and measures to keep your data secure once received. However I cannot ensure the security of any data during transmission to me, via, to, or from this website. I also cannot be held liable for any breaches of confidentiality that may occur as a result of the use of unencrypted email. If you have any sensitive or confidential data which you do not wish to communicate via this website or by email I recommend you arrange an alternative method of communication. Otherwise you transmit all such personal information at your own risk.

Third party websites
This website may from time to time contain links to other websites that are outside my control and are not covered by this privacy policy. If you access other websites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from this one. I recommend you check the privacy policy of any other website first before submitting any personal information to it.

Cookies
From time to time cookies and other similar technologies may be used on this website to help provide you with a better experience when you browse this website and also to improve it. Cookies are small text files on your computer or mobile device created by a website to store information about your visit. Cookies do not contain any information that personally identifies you, but personal information may be linked to the information stored in and obtained from cookies.

When cookies are implemented they may be either session cookies and/or persistent cookies. Session cookies are strictly to allow the services that you request to be provided. Once you close your browser, session cookies will terminate. This is in contrast to persistent cookies which are stored on your device and will help to recognise your device the next time you visit this website. There is a simple procedure in most browsers that allows you to disable the use of cookies should you so wish, although doing so may adversely affect the functionality of this website. By using this website you accept the use of cookies as and when they are implemented.

Contact
If you have any questions regarding this privacy policy or the way in which your personal information is processed you can email privacy@jesschancpa.co.uk. You are also entitled to contact the Information Commissioner’s Office if you have any concerns regarding your personal information.

Changes to this privacy policy
This privacy policy may change from time to time to reflect changes in the law and/or regulatory compliance. The last update was in January 2025.

Any changes made to this privacy policy in the future will be available to view on this website.